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#GovernanceInMotion
/ ˈɡʌvərnəns ɪn ˈmoʊʃən / (concept / movement)
We’re not here to fit into the outsourcing industry. We’re here to redesign it.
For decades, BPO has been defined by cost arbitrage, transactional efficiency, and volume-driven delivery. That era is over. InSync elevates the model by embedding accountability, governance, and systemic oversight into the very fabric of operations.
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Through Synchronization, we move beyond headcount and SLAs to engineer solutions that deliver resilient compliance, auditable performance, and scalable trust. By tapping into the PxITBS ecosystem, spanning 11 sectors and 26 industries, we create tailored frameworks that don’t just meet today’s demands but anticipate tomorrow’s regulatory, digital, and customer landscapes.
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This isn’t outsourcing.
This is Synchronization.
This isn’t outsourcing. This is Synchronization, where compliance, accountability, and growth move as one.
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ABOUT
InSync is where process meets governance, and governance drives growth.
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We’re not another BPO chasing volume. We are the world’s only BPS with governance in its DNA, built to serve enterprises where compliance, accountability, and precision aren’t optional, they’re mission-critical.
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From CX transformation to crisis response, from omnichannel delivery to compliance monitoring, we engineer processes that not only perform, but withstand scrutiny in the boardroom, with regulators, and with customers.
InSync transforms outsourcing into a board-level partnership; governed, measured, and future-proof.
THE SECRET SAUCE
We are
The Preceptors'
InSync is a one-of-a-kind venture within The Preceptors’ Company, born out of the PxITBS ecosystem.
Originally the BPO division of PxITBS in 2020, InSync was restructured and relaunched in 2024 as a governance-led BPS provider, designed to synchronize industries, redefine accountability, and set a new benchmark in outsourcing.
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When we do what we do, we consciously reimagine how our work touches lives across the globe, and how we can do it better, smarter, and more responsibly. Learn more about our company, our culture, and our commitment to customer service that doesn’t just perform, it endures.
#forthecentury
Meet
Our
leadership
team
Across industries, whether legacy giants or disruptors, one truth remains: businesses survive on exceptional results and uncompromising customer experience.
At InSync, we don’t just deliver processes; we engineer outcomes that move boards, win markets, and impact communities. This is where governance meets intelligence, and where Synchronization sets the new standard.
Aditya Pathak
CEO, InSync
Let's
Dig
more
deep
The Preceptors' Way
Customer Experience Should Be Borderless.
At InSync, we believe customer experience has no borders, it’s meant to flow everywhere, across every channel, culture, and market.
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In a world where customers are often treated as transactions, we’re here to change the game. True experience doesn’t belong to one channel or geography, it belongs to people, everywhere. That’s why we build systems where engagement knows no boundaries and every interaction, every journey, every outcome is seamless and accountable.
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Our mission is simple: to deliver borderless CX, synchronizing people, processes, and platforms across industries. Through governance-first design, omnichannel capabilities, and the PxITBS ecosystem, we break down silos, remove friction, and create experiences that scale across borders with trust and resilience.
Come with us as we redefine what it means to serve customers, forging trust, delivering excellence, and building connections that endure, one interaction at a time.
WE'RE A
DIFFERENT
GORILLA BREED!
ARE YOU?
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